A needs assessment survey published in 2005 details the first phase in a partnership with the School of Library and Information Studies at Texas Woman’s University, Houston Academy of Medicine-Texas Medical Center (HAM-TMC) Library, and Family to Family Network (F2FN). F2F provides services and support to families with special needs children in the Houston area. The needs assessment survey was the first phase of a joint effort to increase health information access to Texas families of special needs children. Both the survey methods and questions are detailed in the article, and would be an excellent template for any biomedical library interested in partnering with local resources to increase outreach and education to any special needs population.
Huber JT, Dietrich JD, Cugini E, Burke S. F2F connection: a community health information needs assessment of Texas families who have children with chronic illnesses and/or disabilities and their care providers. J Med Libr Assoc 2005 Apr;93(2):278-281. Available from: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1082946/
Seeking to improve the health information literacy, the Health Sciences Library System (HSLS) at the University of Pittsburgh partnered with the Western Pennsylvania School for the Deaf (WPSD) in project also supported in part by the National Library of Medicine. Reference Librarians from the University of Pittsburgh worked with WPSD health educators and the learning center director to create health eduction curriculum for the students which covered Internet health searches, health website evaluation, and an introduction to MedlinePlus.
Communication barriers to health information in the Deaf community can arise not only due to the hearing disability proper, but also in translating English to ASL (American Sign Language) and explaining complicated medical terminology. The partnership created a valuable exchange for all involved. WPSD staff educated the University Reference Librarian in techniques to improve communication with the Deaf, while the librarian instructed both staff and students to conduct authoritative Internet searches for health information.
Gregg AL, Wozar JA, Wessel CB, Epstein BA. Designing a curriculum on Internet health resources for deaf high school students. J Med Libr Assoc 2002 Oct;90(4):431-436. Available from: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC128959/